Showing posts with label airport taxi. Show all posts
Showing posts with label airport taxi. Show all posts

Friday, 31 March 2017

Lower taxi fares coming to Ben Gurion

Taxis outside Terminal 1 at Israel's main airport
Who says that prices never go down? Good news from the Times of Israel:

New airport taxi system aims to drop price for passengers
The cost of taxi rides to and from Israel’s main international airport are set to drop as authorities prepare to initiate a new system that will enable all cabbies to collect passengers from terminals, doing away with a 40-year monopoly... [read the full story].

Related resources
Tel Aviv Ben Gurion Airport (TLV) transportation guide - IHateTaxis
Israel Offers Subsidies To Airlines Launching Direct Service To Tel Aviv - Travel Market Report
Winding road to B-G Airport terminal was built to appease Chabad - Times of Israel

Monday, 10 August 2015

How to Get Away from the Airport

Beijing Capital Airport, headed to ground transportation
creative commons image wikipedia
How do you like to get away from the airport? Do you head to the exit to scope out the taxi situation? Look for your name on the cards held up by a driver as you exit security? Follow the hotel shuttle bus sign? Try to find an airport shuttle bus? If you're lucky enough to arrive at an airport with direct train service, do you take it? Track down the local bus? Rent a car?

Do you always do the same thing? Or do you vary your plan acvording to what airport you are arriving at? What's the best option? How do you decide?

In a recent interview on The Informed Traveler, IHateTaxis.com co-founder Steve Romaine discusses the various forms of airport transportation and tips on getting you out of the airport. Listen to Steve's advice to help you narrow down your choices, and arrive stress-free!

Listen: How to Get Away from the Airport - Steve Romaine interview

Informed Traveler: Twitter, Facebook, Blog

Related resources
IHateTaxis.com - An International Traveller's Ground Transportation Guide (100's of airports!)
Airport Arrival Advice
Dealing with Touts
Taxi Rates & Fares: Airport Taxi Advice
Dealing with Taxi Drivers

Sunday, 28 June 2015

Heathrow's slick new transport screens

Real time traffic, weather and transportation options come to Heathrow T2 baggage claim, in the traveller's language
A new innovation has been unveiled in the Baggage Claim area at London Heathrow Airport's Terminal 2.

Conveniently located where most arriving passengers will do most of their waiting - for their luggage to arrive at the carousels - the new digital smart screens will display all transportation options. Information on the Heathrow Express airport train, Heathrow airport bus service and London taxi service is now available for the traveller to browse.

What's innovative is the way the screens integrate real-time weather and traffic information, as well as updates on rail service. With this data, the screens can generate relatively accurate travel times for each transport method. They will even estimate taxi fares, allowing the traveller to compare with other options.

Equally innovative is the way the screens will adapt the displayed language translations to those of most passengers arriving on each flight. For example, Japanese translations will be displayed when All Nippon Airways flights arrive, and Egyptian for flights arriving from Cairo or Luxor.

We laud the innovation, as this is the kind of relevant, just-in-time up-to-date information consumers are coming to expect from their portable devices, and from the institutions they frequent. By pulling all this data together and displaying it in baggage claim, when arriving passengers may not have connected their devices, and are most in need of it, Heathrow is setting the standard.

Expect to see the initiative rolled out to Heathrow's other terminals in the not so distant future. Expect to see a mix of adoption of the technologies in the industry as a whole: we wonder who the early adopters will be (a favourite airport near you, you hope!), and fully anticipate those airports that are still charging for WiFi to remain in the PaxEx dark for some time to come.

Related resources:

Heathrow’s new transport screens are such a cool and useful airport amenity
Journey comparison screens simplify onward travel options for Heathrow passengers
Heathrow announces Microsoft as the launch partner on the Towers@T5
Heathrow clinches ACI EUROPE Best Airport 2015 Award
London Heathrow International Airport (LHR) transportation guide
London Heathrow Private Car Transfer - BOOK NOW

Saturday, 20 December 2014

Spot the deadly fake taxi on your international travels!

Shocking Fake Taxi
Would you be able to pick out a fake taxi in a foreign land, where everything is new to you?
What if you're extremely tired from a long-haul flight? Or you've had too much to drink?
Can you spot the signs that this is a fake taxi?
Tip: right click the picture to open it in a new window, for a close-up view.
Once you have given the picture a good look over, scroll down to see the answers below.

It happens all over the world and has resulted in numerous rip-offs, robberies, sexual assaults, kidnapping and murder – taking a fake taxi could be your last trip.

All too often, most assume everything that looks like a taxi must be a taxi and therefore, by default, we numb our minds and jump-in without a second thought. More often than not, our minds are even more trusting of taxis in foreign lands where everything is new or when we have consumed considerable alcohol.

The most likely locations of taking a fake taxi are China, Lebanon, Colombia, Brazil, Belgium, France (Paris), and Nigeria though it has and can literally take place anywhere in the world.

Most fake taxi drivers do it for economic reasons – no insurance, no taxi license, and a cash only system that generates considerable profits.

Other fake taxi drivers have more nefarious objectives, such as:
  • Purposefully rigging their meters to jump wildly (China, Thailand)
  • Counterfeit money laundering (China)
  • Violent robberies (Brazil, Colombia and Namibia)
  • Intent to sexually assault women (Brussels, Paris, Toronto, UK)

How to spot a fake


There are some common things you should look for with respect to fake taxis:
  • Different colour scheme from the dominant registered licensed taxis you see driving about
  • No taxi license in the vehicle
  • Cash only
  • No presence of an actual meter
  • Taxi driver approaches you and encourages you to use their vehicle versus waiting in a queue
  • Physical characteristics (really a judgment call) on whether they look like an official taxi driver
  • Several occupants in the vehicle
  • Displayed photo identification does not match driver's facial features
  • Removable or flimsy taxi sign on roof
  • Substandard working condition
  • Invalid or non-existent license plates
  • Non-existent dispatch system
  • No GPS in vehicle yet such units are readily seen in other taxis in the area you are visiting 7

How to avoid or deal with the fake


Tips on avoiding or dealing with fake taxis:
  • Always travel with a companion, especially if you a woman leaving a bar at the end of the night - a fake taxi driver will be less likely target you if you are less vulnerable (with a companion)
  • Do research on the internet (i.e. ihatetaxis.com) beforehand, to familiarize yourself with what official taxi cab companies operate in the city you are visiting OR upon arrival at the airport go to the information desk to ask "what does an official taxi look like?"
  • Always call or book online for a taxi from a licensed company - Google such companies online, or have your hotel call you one (often called a 'radio taxi')
  • If a radio taxi is not available, go to an official taxi queue line near a major hotel, shopping mall etc.
  • The taxi driver should recite your name when picking you up, and if they don't, then they are not the designated pick-up person for you
  • Always sit in the back seat of a taxi to avoid any contentious situation, albeit a legitimate taxi or fake one - you want to be unencumbered should you need to flee
  • If there is a meter present, and it is behaving erratically without a legitimate explanation, if you are in a safe area, ask the driver politely to pull over, place the money on the seat and get out (while this may or may not be a fake taxi, there is a scam going on and best you remove yourself from the situation)
  • Have your cellular phone charged up and ready to either videotape and or call the police at a moment`s notice
  • Carry small change so as to avoid getting fake currency change back - you should also be able to drop the exact fare (or a bit more) on the seat and walk off in a dispute
  • Under all circumstances, where possible, travel with your bags with you in the car and not the trunk (access to the trunk will be used as unfair leverage if you refuse to comply with unreasonable demands)
  • If you are being attacked or placed in a very vulnerable situation, scream or yell to alert nearby people of your plight – this could force the driver to stop his nefarious plans with you
Truth be told, fake taxi drivers are getting more and more clever all the time in order to dupe travelers, but if you follow the above guidelines you should minimize your chances of being in a very unfavourable situation.


Shocking Fake Taxi
To the trained eye this is a fake taxi. It has magnetic removable sign on the door that is slightly misaligned, the top TAXI sign on the roof is out of proportion and the company's logo or dispatch telephone number do not appear on the rear of the vehicle.
So be it, ride it and you'll be unaware that the fare is then mechanically controlled by the driver who will charge at his own will, regardless of the destination or distance. Upon reaching your destination, the shocking high price will be demanded. Hanoi, Vietnam, SE Asia.
Source: Emilio Labrador on flickr (permission requested)

Have a scary story about a fake taxi? Please contact us so we can update our travel pages and alert other future travelers.

Related resources:
Smart travel advice from IHateTaxis:

Tuesday, 21 October 2014

Manila's latest colorum taxi scam

Rush Hour
Light traffic in Manila
creative commons, wingmarc on Flickr
In late September, a new Manila colorum taxi scam emerged, targetting Manila Ninoy Aquino International Airport passengers. 'Colorum' is a Filipino slang term used to refer to illegal vehicles.The incident occured in Makati, one of the 16 cities that make up Metro Manila.

In this latest Manila taxi scam, while travelling, the car's motor suddenly conks out, forcing the driver to pull over. After checking under the hood, the driver beckons for his passenger to get out, to observe or assist in some way.

Once the passenger is outside the taxi, the driver gets back in, miraculously starts the engine, and speeds off with the passenger's luggage and possessions, leaving the passenger stranded.

The entire incident is facilitated by a hidden switch which the driver uses to turn the engine off and on.

Tip: whatever happens, do not get out of your taxi, or if you must, take your valuables with you! Better yet, stick to official taxis.

There has been a crackdown on colorum vehicles (taxis, buses) in Manila since August 2014, taking hundreds of vehicles off the road.

Related resources:

Friday, 25 July 2014

Taxis in Hong Kong

Taxis in Hong Kong are plentiful, clean and efficient - and quite cheap compared to many other large cities.
Hong Kong New Taxi 2013
There are three types of taxis in Hong Kong, easily identified by their colours: red, green and blue. It's important to know the difference, as was highlighted in Week 3 of The Amazing Race Canada's 2nd season!
RED TAXIS (Urban)

The Urban (red) taxis can travel most destinations in Hong Kong and are also the most expensive. Note that on Lantau Island, red taxis are only permitted to go to the airport, Tung Chung and Hong Kong Disneyland.

Byd e6 new territories taxi hong kong
GREEN TAXIS (New Territories)

NT (green) taxis are slightly cheaper than the red ones but are fundamentally confined to rural areas in the New Territories (NT), the airport, and Hong Kong Disneyland.

Toyota Crown Comfort LPG Taxicab (Hong Kong) - Flickr - skinnylawyer
BLUE TAXIS (Lantau)

Lantau (blue) taxis (the cheapest of the three) operate only on Lantau Island (including the airport and Hong Kong Disneyland).

FROM THE AIRPORT

The airport will have taxis with all three colours, however both signs and attendants will make it (relatively) easy for you to make the right choice. If you are unsure, just ask making sure you have your final destination ready.

TO THE AIRPORT

All three taxi types (red, green and blue) serve the airport and Hong Kong Disneyland.

IN THE CITY

Hong Kong Taxi - 10-12-2006 - Cross Harbour Taxi Stand
Cross-harbour taxi stand
What you need to know about taking a taxi in Hong Kong:
  • By law, Hong Kong taxis must take you to your destination, however in practice they tend to ignore this rule if it isn't convenient to them. However unless it is raining extremely hard, then there will be no issue finding another taxi close by to take you.
  • All taxis are equipped with mobile phones and can be reserved and requested via an operator for a token fee of $5 (Hong Kong Dollars), payable to the driver. You are unlikely to need to call a taxi, though, as they are plentiful. 
  • Only during Friday night rush hour in central you might find long lines on taxi stands.
  • The wearing of seat belts is required by law, the driver has the right to refuse to carry the passenger if they fail to comply. In practice this is rarely observed.
  • Drivers are required to provide change for $100 notes, but not for higher denominations.
  • If you only have a $500 or $1,000 note and are going through a tunnel, let the driver know beforehand and he will change it when paying at the toll booth. 
  • Some taxis accept credit cards and Octopus cards to avoid hassles with small change although these are still very rare. If you are unsure, or cannot paid cash, then flash your credit card at the driver before getting in and you'll know if it will be accepted or not.
  • Paying with foreign currency is illegal in China, although some taxi drivers may accept US Dollars for payment, but you will be quoted an unfavourable rate. It is always best to have HK dollars with you.
  • There are no extra late-night charges nor peak-hour surcharges.
  • Luggage carried in the boot ("trunk" in American and Canadian English) will cost you $5 per piece, except for wheelchairs.
  • No charges are levied for travel to/from the airport or within downtown but all toll charges for tunnels are added to the bill. The driver will normally pay on your behalf at the toll booth and you just need to reimburse him at the end of the journey. But you can also just pass the driver the money before the toll booth too.
  • Be aware that crossing the harbour is considered a relatively significant trip, and some taxi drivers may be reluctant to take you. To do this you can stand at a cross-harbour taxi rank (there are not many), by hailing a taxi by making an arm movement like an ocean wave (They will not stop if they don't want to go) or just asking your hotel to call a taxi firm with your destination. Harbour crossing passengers are expected to pay the tolls (add around $70 for your trip).
  • All taxi drivers are required to display inside the vehicle an official name card that includes the driver's photograph and the license plate number. 
  • Unless a taxi has an out of service sign displayed, they are legally required to take you to your destination. 
  • Taxis are required to provide you a receipt upon request.
  • If you think you have been "toured" around the city, or if they refuse to either carry you to your destination or provide for a receipt, you may file a complain to the Transport Complaints Unit Complaint Hotline (Voice mail service after office hours) at 2889-9999.
Tips:
  • Unless you are fluent in Cantonese, it is good practice to get a local person to write the name or address of your destination in Chinese for you to hand to the taxi driver, as many drivers speak limited English.
  • If you wish to take a journey back to your hotel, ask a receptionist for the hotel's business card.
  • It also helps if you have the phone number of your destination, so you can give it to the driver to call there and ask for directions.
  • Nevertheless, even if you don't take these steps, most taxi drivers know enough English to communicate the basics.
  • Be aware that buildings might have an English name used by foreigners and a different English name used by locals. The HSBC building in Central is called "Hong Kong Bank" by taxi drivers for example.
  • Tipping is not expected in taxis but passengers will often round up the fare to the nearest dollar.
  • During a typhoon, when any loss is not covered by insurance, a tip will be expected, or the taxi driver will ask you to pay a surcharge.
  • Read more in our Hong Kong Airport transportation guide's taxi section
Related resources

Thursday, 6 February 2014

2013 Taxi Stories: The GOOD, BAD & UGLY

We're not far into the new year, so we are still reflecting on some of the more interesting taxi stories in the last year...

The GOOD:


Hamar, Norway
You're in a taxi in Norway... driven by the Prime Minister?

One of the coolest stories to emerge last year was when Norway's Prime Minister,
Jens Stoltenberg, donned a taxi driver's uniform and got behind the wheel of a taxi
in Oslo, to find out what his constituents really think. Read the story here.
The BAD:


Ufa
What's inside this ambulance in Moscow? A heart attack victim or leather couches and caviar?

It's so hard to get through the streets in Moscow that a new mode of
transport has emerged, as described in this story that emerged in 2013:
'Sick' in style: Meet the new Russian ambulance luxury taxi.
Read the full story here.
The UGLY:


Chicago
Really, what's the worst that can happen if you accept a ride from a driver in a Chicago airport?

In 2013, Chicago hatched one of the worst taxi scam stories we've seen. Not only for how deep it gouged, but for how heartless it was. Here's how it went down: a Chinese student, speaking little English, lands at Chicago O'Hare Airport, and is approached by a taxi driver... Read the full story here.

A few other notable taxi stories from 2013:

Read these posts in our Smart Travel Advice series:
In case you have missed it, please read our post: Do We Really Hate Taxis?