Friday 9 September 2016

Airports of the Future - new perspectives

Heathrow's hub airport of the future design concept by Grimshaw
How will the airport of the future differ from today's leading edge airport? In what ways can airport leaders look at the passenger experience (PaxEx) they provide to meet the needs of tomorrow's traveller? Here are some fresh new perspectives:

5 things air transport stakeholders must do now to avoid missing out on huge industry transformation opportunities

At Future Travel Experience Europe 2016 in Amsterdam, hundreds of the most pioneering passenger experience-focused minds came together to share their plans and visions for the end-to-end travel experience of 2025. As part of FTE’s strategy to drive positive industry change, here we highlight five of the key conclusions from the event and suggest potential ways forward... [read the full article on Future Travel Experience].


The Future of Airports - Paul Griffiths, CEO, Dubai Airports

When I think of my own personal journey, it began while talking with someone who ran an airport. I was working for an airline and asked how they viewed customer relationships. He said: “We see airlines as suppliers of our customers.” That was when I personally realized that attitudes and approaches had to change; and I decided to move into airports [read the full interview on Air Transport IT Review].

Preparing for the airport terminal of the future - Future Travel Experience

"Driven by an increase in automation, commercialisation and the importance of ‘sense of place’, in addition to evolving passenger demands, airport terminal design has been changing. It will continue to do so as technology developments, especially in relation to passenger processing, shape how terminals look now and how they will differ in the future. To provide insight into the key factors impacting terminal design and to explore the latest developments in this space, FTE spoke to American Airlines’ Managing Director of Real Estate, Katherine Goudreau; LaGuardia Gateway Partners’ CEO, Stewart Steeves; SOM Director, Derek Moore; UNStudio Founder and Principal Architect, Ben van Berkel; and Merchant Aviation’s CEO, Kiran Merchant... [read the full article on Future Travel Experience].

Related resources
From Robots to Augmented Reality: Envisioning YVR of the Future - Apex
The Airport of the Future Is Coming, But It’s Still Not Here - Skift
Heathrow selects Grimshaw to design ‘hub airport of the future’ concept - Future Travel Experience
The Airport Of The Future Isn’t An Airport: It’s A City (and you don't need to be a passenger to visit) - Popular Science

Resources from IHateTaxis
What is a data driven airport? - IHateTaxis blog
Heathrow's sleek new transport screens - IHateTaxis blog
A few thoughts on Frankfurt Airport - IHateTaxis blog
Mamava lactation pods - LayoverIdeas blog

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